Privacy Policy – Crayd Apparel Limited
Last Updated: 09 september 2025
At Crayd Apparel Limited, we value your trust. As a leading garments and apparel manufacturer in Bangladesh, we work with global clients to provide cutting, sewing, finishing, and packaging services. Protecting the privacy of our customers, partners, and website visitors is one of our highest priorities.
This Privacy Policy explains how we collect, use, store, and protect the personal and business information you share with us when you visit our website (www.craydglobal.com) or engage with our services.
By accessing our website, you agree to the terms described in this policy.
Who We Are
Crayd Apparel Limited is a Bangladesh-based garment manufacturer that partners with global fashion brands and businesses. We specialize in apparel production services—from fabric cutting to final packaging.
As part of our operations, we collect certain information to serve you better, improve our services, and maintain compliance with international business standards.
Information We Collect
We collect two types of information:
Personal / Business Information
When you contact us or use our services, you may provide:
- Name
- Email address
- Phone number
- Company or brand information
- Business inquiries, order requests, specifications, and documents
Technical / Non-Personal Information
Automatically collected when you visit our site:
- Device type (mobile, desktop, tablet)
- Browser type and version
- IP address and approximate location
- Pages viewed and time spent
- Traffic source (search engines, social media, referrals)
This data helps us understand customer needs and improve user experience.
Purpose of Data Collection
We collect and use your data strictly for business-related purposes, including:
- Responding to inquiries – Providing answers, price quotes, and business proposals.
- Order processing – Managing purchase orders, production updates, and delivery coordination.
- Customer communication – Sending service updates, offers, or newsletters (only with your consent).
- Improving our services – Enhancing website performance and customer experience.
- Compliance – Meeting international business, export, and regulatory requirements.
How We Share Your Information
We never sell or rent your personal information. However, your data may be shared in limited circumstances:
- Business operations – With trusted logistics partners, shipping companies, or IT service providers under confidentiality agreements.
- Legal requirements – When required by government, customs, or legal authorities.
Fraud prevention – To protect our website and business from unauthorized or harmful activities.
Data Security
We take strong measures to protect your data, including:
- Secure servers and encrypted communication (SSL/HTTPS)
- Restricted staff access to sensitive data
- Regular security audits and malware protection
- Confidential handling of business documents and trade information
Use of Cookies
Our website may use cookies to provide a better browsing experience. Cookies help us:
- Remember user preferences
- Analyze traffic and user behavior
- Improve navigation and speed
- Track marketing and advertising performance
You may disable cookies in your browser settings, but some features may not work properly.
Data Retention
We retain customer and business data only as long as necessary for operational, legal, or regulatory purposes. After that, data is securely deleted
International Data Transfers
Since we work with international clients, your information may be transferred outside Bangladesh for business purposes such as shipping, export documentation, and secure data storage. All transfers follow strict confidentiality and security protocols.
Your Rights
As a customer or partner, you have rights over your data:
- Access – Request details of the information we hold about you.
- Correction – Update or correct inaccurate data.
- Deletion – Request removal of your personal information (where legally possible).
- Restriction – Limit how we process your data.
- Consent withdrawal – Opt out of marketing emails or communication.
Children’s Privacy
Our services are strictly business-to-business (B2B). We do not target or collect data from individuals under 13 years old.
Updates to Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements. Updates will be published on this page with the revised date.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
📞 Phone: +8801
🏢 Address: [Insert Full Office Address, Dhaka, Bangladesh]